Mortgage Brokers

Plumber did return and the job was completed well. No idea what the bill will be. Will be budgeting around $300.

I've heard a couple of horror stories about mortgage brokers recently. One of my friends who had a 1 yr term had an impossible time reaching his broker to talk about renewal. Finally, with 6 days left till the deadline, went directly to the bank who handled it for him.

The other story was from another friend who upon being told they were "approved" for a mortgage, went ahead and bought a house and now with a week left till closing, found out they weren't really "approved" and because of the extent of paperwork outstanding (the deal was signed 3 months ago), the deal may not close on time.

My one and only experience with a broker came from a recommendation from D who used one for one of his house purchases. When I spoke with him, I found him to be abrupt and when I could not get a firm answer on the pre-approval process vs the approval process, I ditched him and went back to my banker who was able to assure me I was really approved and can go in firm (back when I bought the cottage).

Are brokers making so much money they can afford to let deals and relationships go sour? Is there so much business going on that details like required paperwork can run 3 months behind?