- I got flight miles credit for 2 flights I wasn't supposed to get but the agent made an exception for me! I was supposed to have been a member of their program prior to the flights.
- I received a discount of $400 on my trip to Norway when I decided to call and ask if I was eligible for an advertised price reduction. Turns out if the final payment date has not occurred, you are!
What a great way to start the weekend.